An ad account disabled by “792” is a common issue many Facebook advertisers face. This situation occurs when the ad account is disabled due to violating Facebook’s policies regarding payment methods. In this article, we will explore what Link 792 is and how to appeal an ad account disabled by “792” related to payment methods.
1. What is Link 792?
Link 792 is a URL provided by Facebook that allows users to appeal ad accounts disabled by “792.” “792” refers to the status of an ad account being disabled due to violating Facebook’s payment method policies.
When your ad account is disabled by “792,” you will receive a notification from Facebook stating “Because we could not verify your account, we have disabled the account to protect your personal and financial information. If you believe this is a mistake, you can request a review.”
2. How to appeal an ad account disabled by 792 related to payment methods
To appeal an ad account disabled by “792” related to payment methods, you need to follow these steps:
Step 1: Access the link:
https://www.facebook.com/help/contact/391647094929792
Step 2: Select “My account has been disabled.”
Step 3: Clearly state your information and reasonable reasons for requesting Facebook to restore the account.
Step 4: Upload a bank transaction statement to help Facebook review quickly.
Step 5: Click “Submit” to send the appeal for the ad account disabled by 792 to Facebook’s Customer Support team.
After submitting the appeal via Link 792, Facebook will review and respond within 7–14 business days.
3. Reasons why an ad account is disabled by 792 related to payment methods
There are several reasons why your ad account may be disabled by 792 related to payment methods, including:
- Using invalid payment methods, such as fake or stolen credit cards.
- Violating Facebook’s payment method policies, such as using someone else’s bank account to pay Facebook.
- Suspicious activity on the ad account, such as multiple payments for the same ad campaign in a short period.
4. Appeal processing time
The appeal processing time for an ad account disabled by Link 792 related to payment methods is usually 7–14 business days. However, in some cases, the processing time may be longer.
5. Chances of success
The success of appealing an ad account disabled by Link 792 related to payment methods depends on several factors, including:
- The reason why your account was disabled.
- Evidence proving that you did not violate Facebook’s payment method policies.
- Your cooperation during the appeal process.
If your account was disabled due to Facebook’s error, your chances of success will be higher. For example, if the account was disabled due to a system error or a misunderstanding by Facebook staff, you may be able to recover your account.
If your account was disabled because you violated Facebook’s policies, your chances of success will be lower. However, if you provide convincing evidence proving you did not violate the policies, you may still be able to recover your account.
Your cooperation during the appeal process is also an important factor. If you cooperate with Facebook and provide complete and accurate information, your chances of success will increase.
6. Some notes when appealing an ad account disabled by “792”
When appealing an ad account disabled by Link 792, you need to keep a few things in mind:
- Fill in the requested information accurately and completely.
- Clearly and convincingly explain why your account was disabled.
- Provide evidence proving that you did not violate Facebook’s payment method policies.
- Maintain a cooperative attitude with Facebook during the appeal process.
Here is some evidence you can provide to prove that you did not violate Facebook’s payment method policies:
- Bank statements proving that you have paid Facebook.
- Documents proving that you are the legal owner of the bank account used to pay Facebook.
- Documents proving that you are the legal owner of the business advertising on Facebook.
In summary, if your ad account is disabled by Link 792 related to payment methods, you should appeal as soon as possible. Appealing early will increase your chances of success.