Recently, the online community, especially those doing business on the Facebook platform, has been buzzing about the issue of payment on hold on Facebook. So, what is Facebook Payment On Hold? What can be done to fix an ad account that is under payment on hold? Let’s explore and find the answers with Lolo Media in the following article.
1. Understanding the concept: what is Facebook payment on hold?
If you work professionally in the advertising field, you are probably quite familiar with the term Facebook payment on hold. However, for business owners or shop managers on Facebook, Facebook payment on hold is a new and somewhat confusing term. So, what exactly is Facebook payment on hold and how is it understood?
Facebook Payment On Hold is a type of digital currency issued and developed by Facebook. It is designed to help users conduct online transactions easily and maintain value stability. However, it also refers to the amount of money Facebook temporarily holds when detecting unusual signs from your account.
2. How to Identify Facebook Payment On Hold
If your Facebook ad account is having issues and you suspect it has been put on payment hold, apply one of the following two methods to recognize and confirm the problem status of your account.
Through the payment invoice
By checking the invoice, you can accurately know whether your account is on payment hold or not. To apply this method, first access the Ads Manager and click on the three-line icon on the left side of the screen. Then select the Detailed Statement section, which contains information and statistical updates for paid bills with full invoice codes.
If the bill has a definite invoice code, your Facebook ad account is not on payment hold. Conversely, if the bill lacks an invoice code, it indicates your account is on payment hold.
Through the ad account interface
You can also identify if your account is on payment hold through the ad account interface. To do this, access the account management section. If the account displays: Approval of Payment On Hold, it confirms your account is on payment hold.
3. How to handle an ad account with payment on hold
If your Facebook ad account is on payment on hold, how should you handle it? There are two common ways to fix this issue: reuse the old ad account and use Facebook’s payment support link to add a payment method.
Reuse the old ad account
Reusing the old ad account is one of the most popular solutions to fix an ad account with payment on hold nowadays. According to Facebook’s policies and terms, accounts registered before May 1, 2015, generally do not experience payment holds.
Use Facebook’s payment support link to add a card
The second way to fix an account on payment hold is to use Facebook’s payment support link to add a payment card. This method is widely applied by many advertising professionals and has yielded successful results as expected.
4. Refund time for payment on hold
Temporarily holding money in an ad account is one of the ways Facebook’s support and management center ensures security and information protection. It also helps maintain the growth of the online business platform on Facebook. However, once the information is verified, Facebook’s support center will refund the held amount.The refund period usually takes from 7 to 45 days, depending on the bank card you used to pay for the ads.
5. How to minimize the risk of your account being put on payment on hold?
Facebook’s payment on hold policy is a measure to ensure safety and compliance with advertising rules on the platform. Moreover, this policy helps prevent fraudulent activities and abuse of ad accounts. However, to reduce the chance of your account being put on payment on hold, ad account users need to ensure the following factors:
- Comply with the rules: Make sure you follow all of Facebook’s advertising policies and guidelines. Violations can increase the duration or likelihood of payment holds.
- Provide accurate account information: Ensure that your Facebook account information is accurate and complete.
- Consider increasing your account spending limit: If you have been using Facebook Ads for a long time with a positive advertising history, you may contact Facebook’s support team to request an increase in your account spending limit, which can help reduce the payment hold duration.
What is Facebook Payment On Hold? How to Fix an Ad Account with Payment On Hold has been shared and revealed by Lolo Media. If you need to rent a Facebook account for advertising, please contact us immediately via hotline 0794.345678 or our Telegram: https://t.me/loloagency .