If you frequently run Facebook ads, you are probably familiar with the process of appealing and launching campaigns. At this time, whether you run clean ads or consumer product ads, the rate of page or account disabling is quite high. To support you in quickly resolving issues related to Facebook advertising, below we provide some appeal links for your reference.
1. Reasons why your Facebook ad account gets disabled
Your Facebook ad account, which was running smoothly, suddenly gets flagged for violations leading to account disablement. The main causes are:
- For the ad account: Temporary or permanent restrictions, account disabling, identity verification requests, spending limits imposed… These happen because Facebook has flagged your account for policy violations or outstanding debts, requiring review.
- For the Facebook Page: If you face temporary or permanent ad restrictions or cannot run ads, it may be because the page is already running ads, is on Facebook’s blacklist for unpaid ads (“running bùng”), or the page’s content violates Facebook policies.
- For payment issues: Problems such as inability to add a bank card, reduced payment threshold, failed payment notifications, etc.
- Other reasons: Running ads for multiple pages under one ad account, frequently editing ad content in a short time, sudden and large budget changes…
Additionally, some ad accounts get disabled even without violating any Facebook policies. Although it sounds illogical, it happens depending on Facebook’s periodic scans. Facebook is also working on solutions to support accounts affected by unpaid debts. Some users choose to buy accounts from third parties or use fake IPs to run ads more smoothly.
2. Using Facebook’s pre-made appeal forms
To appeal a disabled Facebook ad account, you can follow these simple steps:
Access the appeal form.
You need to know the exact ad account ID. Then, based on your situation, choose the appropriate form and solution.
- For ads disapproved by Facebook, use this link:
https://www.facebook.com/help/contact/1582364792025146 - For disabled ad accounts, use this link:
https://www.facebook.com/help/contact/1531795380173090
Provide complete information according to the appeal form
At this step, you need to provide Facebook with the email address linked to the Facebook account currently running ads. When there is a notification about reopening your account, Facebook’s team will send instructions to this email, including how to restore your ad account.
Your task is to fill out all required information in the appeal form as requested by Facebook.
One important note: keep your information concise and easy to understand regarding your ad campaign. If you know English, this is an advantage because most Facebook support staff are foreigners. Therefore, presenting your case in English will make it easier for them to read and increase the chances of your account being approved.
Provide Relevant Identification Documents
Next, you need to upload all required identification documents (the documents you provide must match the account information), including: national ID card, citizen identification card, passport (if available), driver’s license, etc., to send to Facebook for review.
Check, submit information, and wait for Facebook’s review
After filling out all required information, don’t forget to double-check and submit your details to Facebook’s support team. Then wait for their review.
Note: Some ads may not be approved because you cannot access the appeal link. In this case, you should share the appeal link with another ad account and submit the appeal as usual.
3. Some Facebook ad appeal links
Here are some basic Facebook ad appeal links commonly used:
Links for login issues and password problems:
https://www.facebook.com/help/contact/357439354283890
Verify your personal information:
https://www.facebook.com/help/contact/183190208381429
Identity verification with ID documents:
https://www.facebook.com/help/contact/199052956872279
Appeal for account locked with code 956:
https://m.facebook.com/help/contact/357439354283890
or
https://m.facebook.com/help/contact/179049432194862
Links related to ad accounts:
Request review for ad restrictions:
https://business.facebook.com/help/contact/273898596750902
Request review for restricted ad account:
https://www.facebook.com/help/contact/2026068680760273
Identity verification link:
https://www.facebook.com/help/contact/183000765122339
Appeal for disabled account:
https://www.facebook.com/accountquality
Appeal for disapproved ads:
https://www.facebook.com/help/contact/1582364792025146
Disabled Business Manager appeal:
https://www.facebook.com/help/contact/391647094929792
Links related to Facebook Pages:
Request to merge pages:
https://www.facebook.com/help/249601088403018
Request to change page name or appeal page unpublished:
https://m.facebook.com/help/contact/164405897002583
Appeal for page ad restrictions:
https://www.facebook.com/help/contact/2158932601016581
Links related to payment issues:
Payment issues:
https://www.facebook.com/help/contact/1937556639801443
Payment disabled:
https://www.facebook.com/help/contact/391647094929792
Appeal for disabled payment features & Business Manager:
https://www.facebook.com/help/contact/189823244398879
Report unauthorized use of your payment method:
https://www.facebook.com/help/contact/733689746780575
Thus, we have reviewed the causes and some effective appeal guidelines for Facebook ads. In reality, there are many appeal links that can support you if Facebook encounters errors. We hope these shared resources will be truly useful for your current advertising campaign.